Shipping and returns .
Hi thanks for checking in on our shipping and Returns page .
To be sure that your package is delivered correctly please make sure your address is fully entered and correct. We can not take responsibility for incorrect information. If your package is returned to us due to incorrect address information, you will be charged the return shipping fee PLUS the re-shipment fee if you still wish to receive your item. If you wish to forfeit your item, you will be refunded your order MINUS the shipping fees. Shipping fees are non-refundable.
When your order has been shipped, you will receive a confirmation email. which will most likely include a tracking number or it should be soon to follow.
Please note, shipping times do not include the standard processing time.
Shipping prices are based on the item you order and your location. If you order multiple items, the shipping price will be based on the the largest item in your order. If you order multiples of the same item, shipping prices may be multiplied depending on the weight of your final package.
Due to the collective nature of art and art products, we do not accept refunds, returns or exchanges unless the item you have received is damaged. please be sure to like the item and size your area before purchasing.
If you receive a defective item however, please contact us with details of the product and the damage. We may ask for photos in order to assess the damage.
Upon fully examining your claim, we will notify you as to whether you are entitled to a refund or a replacement as a result of the damage if replacement is even possible. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price using the method of payment used in the initial purchase.